Export Bill Under Documentary Credit Remaining Unanswered

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ISHWARYA
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Joined: Sat Mar 11, 2017 10:44 pm
First Name: Ishwarya
Last Name: Esther
Organization: TMB Ltd
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Export Bill Under Documentary Credit Remaining Unanswered

Post by ISHWARYA » Sat Mar 11, 2017 10:51 pm

Hi,

What can be done when an export document sent on collection under documentary credit remains unanswered?
We have not received either discripancy message nor acceptance message from the issuing bank and the
document is also not processed. We are unable to find the fate of the document.

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shafi865
Posts: 49
Joined: Thu Feb 23, 2017 11:26 pm
First Name: S. M. Shafiqur
Last Name: Rahman, CDCS
Organization: Southeast Bank Ltd.
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Location: Bangladesh

Export bill under Documentary Credit remaining unanswered

Post by shafi865 » Wed Mar 15, 2017 11:51 pm

Hi !
At first you should track the documents using the courier service tracking system whether it is delivered to to right address. If the document was delivered to the right place, the you should ask that bank about the fate of the documents using SWIFT MT 799 or MT 999 (which one is applicable based on RMA). In the mean time, you should also ask your client (exporter) to contact with the applicant to resolve the matter.

Regards,
Shafique

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